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Chartwell staff is assisting senior male resident walking down an aisle / Le personnel de Chartwell aide un résident âgé à marcher dans l'allée

Memory Care at Chartwell Deerview Crossing in Hamilton

Chartwell Deerview Crossing is a warm and caring seniors’ community in Hamilton featuring a dedicated Memory Living Neighbourhood specially designed for seniors living with dementia and Alzheimer’s. Located on a secure floor of the retirement residence, our Memory Living Neighbourhood provides a safe and supportive setting that promotes independence, with a focus on daily living activities, specially designed programs, and family-style dining alongside staff.

Explore our special program features for seniors living with dementia in Hamilton

Chartwell Deerview Crossing's Memory Living Neighbourhood includes the following specialized programs and services to maximize your loved one’s comfort and well-being:

  • High staff-to-resident ratios
  • Secure and interactive setting with 24-hour supervision
  • Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
  • Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
  • Flexible routines that balance structure with spontaneity
  • Person-centred care plans reflective of residents’ unmet needs, abilities, and interests
  • Dedicated Memory Living Manager and Social Worker to support families
Chartwell Care staff chatting with the senior resident by the fire place

Understanding Dementia: What Caregivers Need Most

Caring for someone with dementia can feel complex and emotional. This guide walks through symptoms, progression, and care strategies—equipping you with practical tools and insights to support your loved one with confidence and compassion at every stage.

Download the Guide
Aperçu miniature du guide Comprendre les déficits cognitifs

Explore Chartwell’s Memory Living program

Interested in learning more about the care, services, and unique features of our Memory Living program? Download our brochure today!

  
Browse brochure 
Senior woman and her adult daughter are reading a book at the tea table / Une femme âgée et sa fille adulte lisent un livre à la table de thé

Browse our comfortable Memory Living suites in Hamilton

Studio

Starting from $7,700/month

Download Suite Plans
Suite plans thumbnail / Plan des suites miniature

Key features included:

  • Three (3) meals included
  • 24/7 staff
  • Concierge
  • Morning and evening assistance
  • Showering and bathing assistance
  • Escort assistance
  • Compression stocking assistance
  • Medication management
  • Visual checks
  • Daily Reminders
  • Redirection and reassurance
  • Emergency Response System
  • Secured unit
  • Patio/balcony
  • Utilities
  • Individual thermostat
  • In-suite air-conditioning
  • Daily room refresh
  • Weekly housekeeping
  • Twice weekly linen and personal laundry
  • Laundry facilities
  • Cable TV
  • Telephone
  • Wi-Fi
  • Wi-Fi common areas
  • Outdoor parking
  • Transportation services
  • Social Worker

Optional services available:

  • Meal assistance
  • In-suite meal delivery
  • Enhanced care services through our Care Assist program
  • Additional care services available through our Care Assist program
  • Daily housekeeping
  • Personal laundry
  • Chartwell Care Staff helping the senior resident wearing shoes / Le personnel de Chartwell Care aide la résidente âgée à porter des chaussures

    Learn about our unique approach to memory care in Hamilton

    With a unique person-centred approach to memory care, our trained and caring staff at Chartwell Deerview Crossing establish strong social connections with residents in order to foster trust and familiarity, and partner with their families to learn each person’s life history—all to better understand their story and form meaningful relationships.

  • Chartwell Memory Care employee chatting with the senior lady colouring

    Hear about our support for families of residents living with dementia

    To support the families of residents living with cognitive impairment, Chartwell Deerview Crossing has a dedicated Social Worker who is available to provide orientation, facilitate family conferences, and deliver counseling services. Furthermore, family members are encouraged to drop by our on-site Caregiver Café any time.

Review our Care Assist Brochure for Memory Living

Many care services are already included in our Memory Living program, but we know every person’s needs are unique. Explore our Care Assist brochure to see the additional services and flexible options available to further personalize your loved one’s experience, meant to enhance their overall well-being and your peace of mind.

Download Brochure
Thumbnail of Chartwell Care Assist brochure

Discover our lifestyle at Chartwell Deerview Crossing

Book a personalized tour

Watch our Dementia Education Video Series

Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.

Frequently Asked Questions

Our care team has completed Gentle Persuasive Approaches (GPA®) in Dementia Care training to better understand and support residents living with dementia. This evidence-based, person-centred program equips our team members with practical skills to respond to personal expressions with empathy, respect, and dignity, while using gentle redirection and safe techniques to promote the well-being of both residents and caregivers.

Care giver gently guides senior woman with a kind smile / L'aide-soignante accompagne délicatement la personne âgée avec un sourire bienveillant