Memory Care at Chartwell Scarlett Heights in Etobicoke
Chartwell Scarlett Heights is a retirement residence in Etobicoke featuring a dedicated Memory Living Neighbourhood specially designed for seniors living with dementia. Our unique Memory Living Program is known for its high staff-to-resident ratios, tailored life enrichment activities, access to safe outdoor spaces, interactive design elements, and a family-style dining program.
Explore our special program features for seniors living with dementia in Etobicoke
Chartwell Scarlett Height’s Memory Living Neighbourhood includes the following specialized programs and services to maximize your loved one’s comfort and well-being:
- High staff-to-resident ratios
- Secure and interactive setting with 24-hour supervision
- Staff training in Gentle Persuasive Approach (GPA) and Positive Persuasive Approach (PPA) to help them understand and cater to the unique needs of our residents living with dementia
- Specialized life-enrichment programming, supportive and nutritious dining experience and group outings
- Flexible routines that balance structure with spontaneity
- Person-centred care plans reflective of residents’ unmet needs, abilities, and interests
- Dedicated Memory Living Manager and Social Worker to support families
Understanding Dementia: What Caregivers Need Most
Caring for someone with dementia can feel complex and emotional. This guide walks through symptoms, progression, and care strategies—equipping you with practical tools and insights to support your loved one with confidence and compassion at every stage.
Explore Chartwell’s Memory Living program
Interested in learning more about the care, services, and unique features of our Memory Living program? Download our brochure today!
Browse our comfortable Memory Living suites in Etobicoke
Learn about our unique approach to memory care in Etobicoke
At Chartwell Scarlett Heights, our unique, person-centred approach to memory care means our trained and caring staff seek to establish strong social connections with residents in order to foster trust and familiarity. We also partner with families to learn each person’s life history—all to better understand their story and form meaningful relationships.
Hear about our support for families of residents living with dementia
To better support the families of our residents, we have a dedicated Social Worker on-site to provide orientation, facilitate family conferences and deliver counseling services if desired. Family members are also encouraged to drop by any time to speak with our Memory Living Manager.
Review our Care Assist Brochure for Memory Living
Many care services are already included in our Memory Living program, but we know every person’s needs are unique. Explore our Care Assist brochure to see the additional services and flexible options available to further personalize your loved one’s experience, meant to enhance their overall well-being and your peace of mind.
Discover our lifestyle at Chartwell Scarlett Heights
Book a personalized tourWatch our Dementia Education Video Series
Supporting a loved one with dementia can feel overwhelming—but you’re not alone. Learn from our experts in senior living in our dementia video series, created especially for family caregivers. Get helpful insights, emotional support, and practical tips for your journey ahead.
Frequently Asked Questions
Our care team has completed Gentle Persuasive Approaches (GPA®) in Dementia Care training to better understand and support residents living with dementia. This evidence-based, person-centred program equips our team members with practical skills to respond to personal expressions with empathy, respect, and dignity, while using gentle redirection and safe techniques to promote the well-being of both residents and caregivers.
